General
Designated smoking area
Air conditioning
Shared lounge/TV area
Packed lunches
Non-smoking rooms
Room service
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Shower
Food & Drink
Wine/Champagne (Paid)
Bar
Restaurant
Special diet meals (on request)
Breakfast in the room
Safety & security
Fire extinguishers
CCTV in common areas
Security alarm
Safe
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Business center (Paid)
Media & Technology
Flat-screen TV
TV
Satellite channels
Outdoors
Outdoor furniture
Terrace
Garden
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food can be delivered to guest accommodation
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Refrigerator
Front Desk Services
Invoice provided
24-hour front desk